Return and Refund Policy

30-DAY RETURN POLICY

Weldnewyork. offers a 100% money‑back guarantee on all new, non-sale products. Customers may return any eligible item within 30 days of receiving it.

To qualify, returned items must be in the same condition as received.

To request a return, please contact us at info@weldnewyork.com. If your return is approved, we will provide a return label and instructions. Items sent back without prior return approval will not be accepted.

If you have any questions regarding returns, you may always contact us at info@weldnewyork.com.

RETURN METHODS

At Weldnewyork, we aim to minimize waste and handle returns responsibly. A large number of returned products from online stores end up being discarded each year, contributing to global waste. We want to be part of the solution.

All returned products are professionally cleaned and repackaged so they can be reintroduced into our product range and offered at a discounted price. This helps reduce waste and supports our sustainability goals.

Return Address (International Warehouse)

The customer is responsible for all return shipping costs.

Contact Name: Wang Maoqin
Address: 777 Zhong Guan Xi Road
City: Ningbo
Zip Code: 315000
Province: Zhejiang
Country: China
Tel: 15314571683

RETURN FORM

To initiate a return, please email us first at info@weldnewyork.com.

REFUNDS

Once your return is received and inspected, we will notify you of approval or rejection. If approved, refunds will be issued to your original payment method within 10 business days.

Please note that it may take time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since approval, please contact us at info@weldnewyork.com.

DAMAGES & ISSUES

Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect. We will address the issue as quickly as possible.

EXCHANGES

To exchange an item, please return the original item first. Once the return is accepted, you can place a new order for the desired item.

EXCEPTIONS

The following items cannot be returned:

• Perishable goods (food, flowers, plants)

• Hygiene-sensitive items (underwear, personal care items, beauty products)

• Custom or personalized products

• Hazardous materials, flammable liquids, or gases

• Sale items and gift cards

If unsure whether your item qualifies, please contact us.

CANCELLATIONS NOT POSSIBLE

Orders are processed automatically within 3 hours and cannot be canceled after processing. Please check your order carefully before completing your purchase.

RETURN SHIPPING COSTS

All return shipping, handling fees, and any applicable customs/import duties are the responsibility of the customer. Costs vary depending on the courier selected.

All returns must be shipped to our central international warehouse.

RETURN TO SENDER

If a package is returned due to customer actions (such as refusal of delivery or failure to collect), a $19.95 administration and shipping fee will be deducted from the refund. The remaining balance will be refunded accordingly.

If you have any questions about our Return & Refund Policy, please contact us at info@weldnewyork.com.